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Last updated: August 2026. Transparent terms designed to guarantee your satisfaction and peace of mind.
At Kathir Technologies, we strive for excellence in every pixel and line of code. We believe in transparent, honest business relationships. This Refund Policy outlines how refunds, cancellations, and pauses are handled across our different engagement models.
7-Day Money-Back Guarantee: We offer a 100% money-back guarantee on the first 7 days of any new subscription plan. If you are not satisfied with the quality of our initial work or deliverables during this period, you may cancel and receive a full refund upon request.
Pausing Your Subscription: You can pause your subscription at any time. When paused, your remaining active days in the current billing period are banked and can be utilized whenever you resume without penalty or additional fees.
Cancellation: You may cancel your subscription at any time before your next renewal date. You will retain full access to our services through the end of your prepaid billing period.
Milestone-Based Billing:Fixed-price custom development projects are typically split into structured milestones (e.g. Discovery & Wireframes, High-Fidelity UI Design, Front-End & Back-End Engineering, QA & Deployment).
Pre-Commencement Refunds: If you decide to cancel a project before work on a specific milestone has commenced, the unallocated portion of your deposit for that milestone will be refunded in full.
Completed & Approved Milestones: Once a project phase or milestone has been formally reviewed, approved, and delivered, payments for that milestone are non-refundable.
To eliminate the risk of dissatisfaction, our active design and development plans include unlimited revisions. We will iterate, modify, and refine each deliverable in close collaboration with your team until the output meets your exact standards and requirements.
The following third-party costs incurred directly on your behalf are strictly non-refundable:
Approved refunds are processed to the original payment method within 5–10 business days, depending on your card issuer or banking institution.
To submit a refund request or discuss your project billing, please reach out to us with your project/invoice details:
Kathir Technologies — Billing Support
2nd Floor, No. 10, Sona Tower, West Avani Moola Street, Madurai, Tamil Nadu 625001, India
Email: kathiresa.annamalai@gmail.com
Phone: +91 9659242444